![]() Under Message handling, click Tracking Options. After you receive the first receipt in your Inbox, it might take several minutes before the Tracking button is available. Note: Tracking doesn't appear until at least one receipt has been received. On the Message tab, in the Show group, choose Tracking. This message is usually located in the Sent Items folder. ![]() Open the original message that you sent with a request for a delivery or read receipt. In a new email message, on the Options menu, in the Tracking group, select the Request a Delivery Receipt check box or the Request a Read Receipt check box. Recipients who occasionally receive a notification that a read receipt is requested on your message are more likely to send a read receipt than if they are prompted every time that they receive a message from you. Tip:As a best practice, consider tracking only single messages of importance instead of all messages. Under Tracking, select the Delivery receipt confirming the message was delivered to the recipient's e-mail server or Read receipt confirming the recipient viewed the message check box. Request read and/or delivery receipts for all messages that you send
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